Kevin took the time to understand our business and how Cin7 would adapt to our business needs. Luckily he has extensive knowledge on the system and how this integrates to both Shopify and our shipping system and after setup and thorough testing we had a successful launch and will continue to engage for any additional support we may need!
We worked with Kevin from Hawk to get our account implemented in Cin7 Core and had a swift and efficient project. He has been readily available and hands-on with the setup but also any ongoing support or enhancement requests we needed from the system, helping us build our system stack as we grow into different markets. Always a good point of reference to come back to with questions and/or some directions.
Thank you Hawk for all of the support you have provided us over the past year and a half, it has been extremely helpful having you on our team to help us get up and running quickly as well as answer questions as we started using more of Core's features.
It was a pleasure working with Kevin and the team at Hawk as they were very accommodating and clearly laid out the path on how to best set up a new IMS system for a mutual client. They were instrumental in making sure all questions were answered and what the implications were.
Thanks to the help received from Kevin and the team at Hawk we had a smooth implementation project into Cin7 Core which allowed us to understand all the processes and changes involved with a major system change like this. Thankfully, answering all our questions and making the best use of the system to suit our needs, even with the inclusion of a system like Easy Insights which works beautifully for our reporting needs!