I had the pleasure of working with Kevin from Hawk in two separate instances for clients who are now happily using Dear. Complex businesses with different nuances and a large system stack whom Kevin was able to help guide through the process and efficiently set up as well as provide ongoing support.
Hawk has been of great help and support in using Dear to the best of its abilities and helping us navigate issues and nuances as they come up. Very responsive to our needs and always with the right attitude and best advice. As our go-to consultant we could not be happier and would happily recommend other businesses to work with Kevin, as we have already in the past.
Working with Kevin from Hawk was the best help we could hope for! We had very in-depth conversations going through our business model and workflows to ensure Dear was set up in the best way possible for us. Having different ways to manage the same inventory item we came up with a very effective solution that helps us manage these in a very simple way. I would highly recommend using a consultant to set up Dear and especially using Hawk!
Kevin from Hawk helped us complete the setup of our Dear account and ensure it was working to the best of its ability based on our requirements. He made it seamless and easy to follow and guided us for the entire process. We then proceeded to work with the support of Hawk for the remainder of the year which gave us the peace of mind that any and all questions/issues were answered and addressed asap. The support was amazing as Kevin gave us the answers we needed in a timely manner and very effici
We were trying to understand if there was a better way for our accounting team to manage Dear and Xero's integration and Kevin was able to perform a Proof of Concept very quickly and gave us the answer we were looking for. We had not been able to get the answer from Dear's support or other consultants so we are very pleased we collaborated with Hawk in this matter.
We can see the solution provided is already allowing us to generate the report we were previously no longer able to access.