We decided to migrate to Dear and luckily were introduced to Kevin to assist with the setup. We went through a thorough process of review to ensure our implementation was done to our needs and our day to day was as uninterrupted as possible. Kevin was very helpful in guiding us through how Dear would work for us and make our processes easier and time effective. We found ourselves asking how does anyone do this by themselves and were grateful Hawk Consulting was there to answer and assist us ever
Implementing a new inventory system is very overwhelming, but Kevin made it a much smoother transition and he knows the product well!
We contacted Kevin at Hawk as we were struggling to get Dear up and running after an unsuccessful implementation project. He took the time to understand our business needs and requirements and make sure we were using Dear to the best of its features. After spending some time we have been able to streamline and make our processes more efficient. We are so happy that we got Hawk to assist us in our time of need!
We approached Hawk to set up our account and are happy to say the process was as smooth as one can hope for. Kevin was able to help us navigate the setup effectively and determine the best way to set things up in Dear to suit our business. He was always ready to help and answer questions as we came across them and was very attentive to us after we went live so the transition was prosperous. Very happy with Hawk's help and would happily recommend it!
It would have been an impossible task would it not have been for Kevin's expertise and assistance throughout the process. Our setup was not an easy one with multiple platforms and stores, pre-orders, 3PL, etc. Understanding the new workflows and processes was alleviated and made easy as we had Hawk to explain how we needed to adapt and make the best use of Dear. Would definitely recommend Hawk to anyone trying to get onboarded in Dear Systems!
