The team at Hawk was able to understand our business efficiently and get us up and running in Dear Systems with minimum disruption to our day to day operations. With several integrations and sales channels as well as different brands with a mix of retail and wholesale, Kevin was able to run through how Dear would be most effective and improve our current SOP's by simplifying and removing bottlenecks. He was then able to follow up with us after go-live to ensure all our questions were answered an
Kevin at Hawk Consulting was a pleasure to work with. He had incredible knowledge about Dear and made the process of implementing it super straightforward and easy. The implementation was done within our timeframe and our team has been able to adapt to it without any interruptions to our day to day.
He was also incredibly responsive with support and follow up questions we had when we needed it. I would definitely recommend the Hawk team!
It was great working with Kevin to implement Dear Systems and Xero. He took time to work with our key team to ensure effective transition to the new systems and he has a broad knowledge of lots of different industries which positions him well to support a range of business. If Kevin did not have an immediate solution to a problem then he would always revert with a the best solution in mind for our business. Kevin is always professional and we enjoyed working with him.
When we contacted Kevin at Hawk we were already using Dear Systems and it was not working correctly. We had a complex scenario with a lot of moving parts, several ecommerce platforms and marketplaces as well as shipping, and Kevin was able to capture and understand the complexities of it and guide us in how to best have, not just Dear but, the entire system stack working together more efficiently
Edible Blooms engaged Hawk Consulting to on board us to the Dear Systems inventory management and highly recommend Kevin. He simplified the process, enabled us to move fast and confidently steered us in the right direction. His understanding of Dear Systems, inventory management, accounting systems and, importantly, how they all work together seamlessly is excellent.
